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Masters of Unified Communications: Brought to you by Avaya, Nemertes

Johna Till Johnson

Welcome to this site, where you’ll find news, trend articles and lots of resources — including whitepapers, case studies and webcasts — to help your organization become a Master of UC. .

— Johna Till Johnson, President and Senior Founding Partner, Nemertes Research

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UC Security Lacking

Posted January 15, 2010, 11:22 am by Johna Till Johnson

Beyond standing email security, most UC security efforts lean toward protection of VOIP, Nemertes finds. SIP protection lags far behind, and IM security is barely on the radar.

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Case study

CIO Lorie Buckingham lays out the business case for unified communications, including where to find the hard-dollar savings.

Webcast

Bill Dziura, vice president of IT at Collette Vacations, describes why his company took the leap into UC and the resulting business benefits.

J.D. Power and Associates. Avaya recognized for “An Outstanding Customer Service Experience”by J.D Power and Associates. Avaya wins best of test

Resources